Shipping policy
Shipping costs
Within Germany we usually deliver your order in 1-3 working days after receipt of payment.Shipping costs:
- Germany - 4,95 €
- Netherlands - 4,95 €
- Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden - 6,95 €.
- Switzerland - Via meinkauf.ch
Special notes on shipping abroad: Deliveries abroad may be subject to customs duties, taxes and fees, which are not included in the total price shown.
Shipping to Switzerland
For deliveries to Switzerland, we recommend that you use MeinEinkauf.ch. MeinEinkauf.ch will take care of all customs formalities and delivery to your door for a small fee. All you have to do is register with MeinEinkauf.ch.
For your purchase with your MeinEinkauf.ch delivery address, our favourable shipping costs for Germany apply. You will receive your goods quickly, duty paid and at a low price.
Returns
For a valid return, the Wombi must not show any signs of use!
If you would like to return the Wombi, please simply send it back in the original packaging (bag) and with a completed delivery note (reason for return) to the following address:
Logentu Logistik GmbH
Einsteinstrasse 10
95643 Tirschenreuth
As soon as we have received the package and checked the goods, the money will be refunded to you immediately. If you paid by bank transfer, we will need your bank details.
You can test our Wombi up to 30 days after receipt and of course wash it. Please DO NOT use a SOFT detergent or a strongly scented detergent! We cannot take back Wombis washed in this way! We ask for your understanding.
We would be happy to offer you a free return. But as a small online shop we also have to deal with the increasing shipping costs. Therefore, the return costs are always to be borne by the buyer. As soon as we have found a possibility, we will of course immediately offer you the return free of charge.